Effective Date: August 6, 2024
Borders & Beyond Prints (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors (“you,” “your,” or “user”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (Credit/Debit card details, etc.)
- Order History
b. Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Referring/Exit Pages
- Date/Time Stamps
- Cookies and Tracking Technologies
2. How We Collect Information
We collect information from you in the following ways:
a. Directly From You
- When You Make a Purchase: We collect personal and payment information when you place an order on our website.
- When You Sign Up for Our Newsletter: We collect your name and email address when you subscribe to our mailing list.
- When You Contact Us: We collect personal information when you reach out to us via email, phone, or our contact form.
b. Automatically
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website. Cookies are small text files that are stored on your device when you visit our website.
- Analytics: We use analytics tools (e.g., Google Analytics) to collect non-personal information about how users interact with our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
a. To Process Orders
- Fulfilling Your Purchase: We use your personal and payment information to process and deliver your orders.
- Communicating About Your Order: We may use your contact information to update you on the status of your order, including shipping and delivery notifications.
b. To Improve Our Services
- Website Optimization: We use non-personal information, such as browsing behavior and device information, to optimize our website and improve user experience.
- Customer Support: We use your contact information to respond to inquiries, provide customer service, and address any issues you may have.
c. For Marketing Purposes
- Email Marketing: If you opt-in to receive our newsletter, we may use your email address to send you promotional offers, product updates, and other marketing communications. You can unsubscribe at any time by following the instructions in the email.
d. Legal Compliance
- Regulatory Obligations: We may use your information to comply with legal and regulatory requirements, such as tax obligations and record-keeping.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
a. Service Providers
- Payment Processors: We share your payment information with third-party payment processors to securely process transactions.
- Shipping Partners: We share your shipping address with carriers to fulfill and deliver your orders.
- Marketing Partners: We may share non-personal information with third-party marketing partners to help us improve our advertising and promotional efforts.
b. Legal Requirements
- Compliance with Laws: We may disclose your information if required by law, regulation, or legal process.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Borders & Beyond Prints, our customers, or others.
5. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
a. Access and Correction
- Review Your Information: You have the right to access the personal information we hold about you. If you would like to review or correct your information, please contact us using the details provided below.
b. Opt-Out
- Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in any email you receive from us. Please note that even if you opt out, we may still send you transactional or service-related communications.
c. Data Deletion
- Request Deletion: You may request that we delete your personal information. Please contact us to make this request. We will comply unless we are required to retain certain information for legal or regulatory reasons.
7. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize your device and remember your preferences.
b. How We Use Cookies
We use cookies to:
- Enhance Your Experience: Cookies help us remember your preferences, such as language and currency settings.
- Analyze Website Traffic: Cookies allow us to analyze how users interact with our website, which helps us improve its functionality.
c. Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Borders & Beyond Prints
Email: beyondthebordersprints@gmail.com
