Last Edited On: August 6, 2024
Got Questions? We’ve Got Answers!
At Borders & Beyond Prints, we’re here to make your shopping experience as smooth as possible. Here are some frequently asked questions to help you out!
1. What is your return policy?
We want you to love your order! If for any reason you’re not satisfied, you can initiate a return within 3 days of receiving your product. Items must be unworn, unused, and in original condition. Visit our Return Policy page for more details on how to start a return.
2. How do I track my order?
Once your order has shipped, you will receive a confirmation email with your tracking information. You can use this to follow the progress of your shipment.
3. Do you offer custom designs?
At this time, we do not offer custom designs. However, we regularly update our collections, so keep checking back for new styles and designs!
4. Can I change or cancel my order?
Orders can only be changed or canceled within 24 hours of placing the order. After this period, your order will begin processing, and changes or cancellations are no longer possible. If you need to make changes, contact us at support@bordersandbeyondprints.com as soon as possible.
5. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay for a seamless and secure checkout experience.
6. How can I contact customer service?
We’re here to help! You can reach us via email at support@bordersandbeyondprints.com or through our online contact form, and we’ll get back to you as quickly as possible.
7. Do you offer international shipping?
COMING SOON! Yes, we will soon ship worldwide! International orders may take 10-20 business days to arrive depending on the destination. Please note that any customs fees or taxes are the responsibility of the customer.
8. Can I request an exchange?
At this time, we do not offer exchanges. If you would like a different size or item, please return your original order and place a new one.
Borders & Beyond Prints 