Join Our Team!
Join our dynamic team and help us bring creativity and style to life! At Borders & Beyond Prints, we’re passionate about providing top-notch products and services to our customers, and we’re always looking for talented individuals to join our team. Explore the opportunities below and see how you can contribute to our growing success.
Virtual Customer Service Representative
Overview:
As a Virtual Customer Service Representative, you’ll be the first point of contact for our customers, providing exceptional service and support. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with our brand.
Key Responsibilities:
Provide feedback to management on recurring customer issues and suggest improvements.
Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
Assist customers with order tracking, product information, and general inquiries.
Resolve customer issues, including processing returns, exchanges, and addressing concerns.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members to continuously improve customer service processes.
Virtual Sales Representative
Overview:
As a Virtual Sales Representative, you’ll play a key role in driving sales and growing our customer base. You’ll reach out to potential customers, build relationships, and help them find the perfect products from our collection. Your goal is to maximize sales opportunities and contribute to the overall success of the company.
Key Responsibilities:
Report on sales activities, progress, and results to management.
Identify and reach out to potential customers through various channels (email, social media, etc.).
Present and promote our products to prospective customers, highlighting features and benefits.
Follow up on leads, close sales, and achieve or exceed sales targets.
Build and maintain strong relationships with new and existing customers.
Provide exceptional post-sale support to ensure customer satisfaction.
Collaborate with the marketing team to create and execute sales strategies.
Virtual Admin Assistant
Overview:
As a Virtual Admin Assistant, you’ll provide essential administrative support to ensure the smooth operation of our business. You’ll manage day-to-day tasks, coordinate schedules, and assist with various projects, helping the team stay organized and focused on achieving our goals.
Key Responsibilities:
Help streamline administrative processes and suggest improvements.
Manage calendars, schedule meetings, and coordinate appointments for team members.
Handle email correspondence, organize files, and maintain digital records.
Assist with data entry, document preparation, and other administrative tasks.
Support team members with project management, ensuring deadlines are met.
Prepare reports, presentations, and other materials as needed.
Assist with customer and vendor communications, ensuring timely responses.
Borders & Beyond Prints 